We had to leave Delhi in a hurry on 2 March because, as an airline employee, we travel “space available”. Our guide (Raj) was very helpful in helping us gain the information we needed but I had failed to confirm departure time of the flight. Originally we had planned to leave on Saturday 3 March on Cathay to Hong Kong. However, Cathay said their flight was fully booked so we would have to leave earlier. I thought AI 308 on the 2nd departed Delhi at the same time AI 306 departed on the 3rd which was 2135. At 4pm on Friday we found out that the flight left at 1830. My wife and I called Ramesh Seth and remarkably we we on our way to the airport at 4:13pm! We made our flight but regrettably we were not able to say personal and face-to-face thank yous to Ramesh who is quite a fine, dedicated, enthusiastic, professional. On our third return to Delhi (by train) I told Ramesh that it was great to be met by a friend which he truly became.
The last minute needs and arrangements made by my wife and myself for this journey were handled so very professionally by Govind Shahi in California and then your organization in India. I wish to extend honors, thanks, and respect to the following people we were so fortunate to have guide us throughout our journey:
Agra: Mueen Ahmed Khan
Varanasi: Kameshwar Singh
Udaipur: Rameshwar (Ramu) Jethi
Jaipur: Vikram Singh
Delhi: Gaurav Sharma
Orissa: Shankar (I have forgotten his surname)
And of course, in Delhi: Ramesh Seth.
These men, each of them, were so excellent. I have copied in Govind so he is aware of the excellence of his colleagues in India, and the service Sunshine provides. I will fill out and fax the evaluation forms if this letter is notenough. You will be sure, I will recommend Sunshine in highest terms to all my friends in the travel industry.
With best regards,
Your travel colleague,